Brisbane workplaces tend to have higher expectations for office catering than the average Australian city — not because Queensland offices are particularly demanding, but because the subtropical climate means food is visible year-round. There’s no cold-month grace period where a mediocre spread gets forgiven because everyone’s just trying to eat inside. Lunch gets noticed.
Fresh Vietnamese catering fits this context well. Cold rolls, salad cups, bun cups and spring rolls are food that travels cleanly, looks considered, and works across dietary preferences without needing a separate “vegetarian option” table. For Brisbane offices that have been rotating through the same sandwiches and Thai boxes for years, it’s a genuine change.
Soonta operates in Queensland through its Cannon Hill store in Brisbane’s inner east. This guide covers what’s available for catering orders, how the process works, and what to expect on pricing — so there aren’t any surprises on delivery day.
Soonta Cannon Hill — Brisbane’s catering base
Soonta Cannon Hill sits at Shop 1, Urban Village, 965 Wynnum Road, Cannon Hill QLD 4170. The store is in Brisbane’s inner east, accessible from the inner ring suburbs and with reasonable proximity to industrial and commercial precincts across the Murarrie, Morningside, Tingalpa, and Norman Park corridor.
Phone: (07) 3189 3182 Email: cannonhill@soonta.com.au
All QLD catering orders are placed via the online ordering form at soonta.com.au/order-catering-qld. The form captures delivery address, date, time, order items, and payment details. There’s no phone-only ordering — the form is the intended workflow for catering.
What’s on the catering menu
The QLD catering menu covers most of what appears on the main Soonta menu in platter and box format:
Box options
Soonta Signature Box (serves 8–10): $150. The Signature Box is the most popular entry point for workplace orders. It provides a spread broad enough for a standard team lunch without needing to build a custom platter from scratch.
Soonta Tasting Box (serves 8–10): $180. The Tasting Box offers more variety across the range. It works well when the group hasn’t tried Soonta before and the goal is a broad sample of what the menu can do.
Both boxes provide a complete catering solution for groups up to around 10 people. For teams of 15–25, multiple boxes or a mix of boxes and additional platters is the standard approach.
Individual platters
For offices that want to build a custom spread or add to a box order, the individual platters include:
- Cold Rolls: $40
- Spring Rolls: $35
- Mini Banh Mi: $75–$85
- Bun Cup: $80–$95
- Salad Cup: $85–$95
- Roll Your Own Fresh Rolls: $75–$85
- Finger Food Platter (half): $75
- Finger Food Platter (full): $115
The Finger Food Platter is useful when a single box undershoots for the group size. A Signature Box plus a Finger Food Platter half is a cost-effective way to serve 12–15 people comfortably.
Cold Rolls and Spring Rolls are the most commonly added standalone items. Cold rolls work well as starters or ambient grazing items; spring rolls are best served promptly after delivery while still warm.
How the ordering process works
Lead time: 24 hours minimum
Soonta requires at least 24 hours’ notice for all catering orders, and this applies to cancellations as well. For a Thursday office lunch, the order needs to be in by Wednesday morning at the latest — earlier is better if there’s any uncertainty about the delivery slot.
Same-day catering isn’t available. If an internal planning meeting runs late and a catering decision is made the morning of, the order will need to go in for the next day.
Delivery vs pickup
Delivery within 500m of the Cannon Hill store is free. Orders beyond 500m may incur a delivery fee. Cannon Hill is primarily a residential and light-commercial suburb, so most inner-east Brisbane offices are likely beyond the free zone — the online ordering form will confirm the delivery fee for a specific address when you enter it.
Pickup remains an option for offices that can send someone to collect. If the office is a reasonable drive from Cannon Hill and the order is large enough to justify the trip, pickup avoids delivery fees and timing uncertainty.
No deliveries during the 12:00 pm–2:00 pm window
Soonta doesn’t deliver between 12pm and 2pm. This is the busiest service window for in-store orders across the chain. For workplace lunches intended for a noon sitting, the practical approach is to either:
- Schedule delivery before 12pm (ordering for 11:30–11:45am arrival), or
- Schedule delivery after 2pm for an afternoon meeting or late lunch
This is worth flagging to whoever handles catering logistics in the office — it’s the constraint most first-time orderers don’t expect.
Pricing: what to expect
Minimum order
The minimum order amount is $100. Orders below $100 incur a $25 surcharge, which effectively raises the floor to $125 anyway. For most workplace catering orders — even small team lunches — the $100 minimum is easy to meet, but it’s worth knowing if the order is small by design.
Weekend and public holiday surcharges
Orders placed on weekends or public holidays attract a surcharge:
- Orders under $500: 10% surcharge
- Orders over $500: 5% surcharge
For most Brisbane weekday office orders, these surcharges won’t apply. They matter for weekend retreats, Saturday team events, or public holiday functions. Worth factoring into a budget before you hit confirm.
What to order for different team sizes
8–12 people: One Soonta Signature Box ($150) or Tasting Box ($180) covers this range comfortably. Add a Spring Rolls platter ($35) or Cold Rolls platter ($40) if the group tends to eat more, or if the catering is the only food available rather than a supplement to individual orders.
12–20 people: Two boxes (around $300–360) plus one or two individual platters. A Signature Box plus a Tasting Box, supplemented by Mini Banh Mi ($75–85) or a Bun Cup platter ($80–95), covers this range well. The Finger Food Platter full ($115) as a standalone supplement also works for this size group.
20–35 people: Three boxes plus two or three supplementary platters. At this point, the Roll Your Own Fresh Rolls option ($75–85) adds an interactive element that tends to work well at team lunches where some people are already familiar with the menu and are happy to help. A mix of cold and warm items (cold rolls + spring rolls) balances out the spread.
35+ people: Multiple boxes and a full platter selection. For large-group events in Brisbane’s inner east, it’s worth contacting Soonta Cannon Hill directly via phone or email before placing the online order — large orders benefit from a quick conversation about timing and logistics.
Dietary notes
Vietnamese catering works well across most common workplace dietary requirements. Vegetarian options are available across the Soonta menu. Vegan options are also available, and this can be specified when placing an order.
Soonta does not currently offer Halal-certified options. If your workplace has a significant proportion of guests who require Halal food, this needs to be communicated in advance, and Soonta may not be the right fit for the full order. The online ordering form and a direct call to the Cannon Hill store will confirm what’s available at the time of ordering.
Gluten-free needs vary across Soonta’s menu. Vietnamese food in general uses fresh vegetables, rice, herbs and meat, which are naturally gluten-free ingredients, but preparation processes and specific items vary. The Soonta team can advise on specific items when contacted directly.
Brisbane’s inner east and the Cannon Hill location
Cannon Hill is at the intersection of several Brisbane inner-east corridors — accessible from the CBD, from Morningside and the riverside suburbs, from the commercial area around Murarrie, and from the broader inner southeast. It’s not the geographical centre of Brisbane’s office activity, but it’s accessible enough for inner-east businesses to use for pickup, and Brisbane’s flat inner-east geography makes most inner-ring suburb deliveries straightforward.
For offices in the CBD itself (several kilometres from Cannon Hill), delivery fees will apply and the 12pm–2pm restriction is worth planning around. The practical approach is to schedule arrival for 11:30am or 2:30pm, building the timing constraint into the lunch planning from the start rather than discovering it on the day.
Getting started
The QLD catering page at soonta.com.au/order-catering-qld has the full menu, current pricing and the ordering form.
For questions before ordering, Cannon Hill can be reached directly on (07) 3189 3182 or at cannonhill@soonta.com.au. For general catering enquiries, info@soonta.com.au covers all states.
The main catering page also has an overview of Soonta’s approach to catering across SA, VIC and QLD — useful if you’re comparing options or want to see the full menu before committing to a box selection.
